Careers

We have over 500 employees worldwide who work together to help international students achieve their study and career goals. Find out how you can become part of our team.

Admissions Officer - Southern Cross University

The Admissions Officer is primarily responsible for the assessment of new applications for all international students to Southern Cross University Sydney and Melbourne campuses. The Admissions Officer will need to understand the educational systems of the countries which source international students to Southern Cross University. The role also has the responsibility for dealing with student/agent enquiries.

Full Time
Melbourne CBD & Inner Suburbs

Admissions Officer - Southern Cross University close

Company Overview: 

Southern Cross University’s (SCU) branch campuses in Sydney, Melbourne and Perth offer international students the opportunity to study at one of Australia’s highly ranked and innovative public universities in three of Australia’s most popular international student destinations. Young, progressive and connected, SCU offers undergraduate and postgraduate programs in accounting, business administration and information technology with a strong focus on producing career-ready graduates.

The Southern Cross University branch campuses are part of EduCo International Group, a diversified, post-secondary education company dedicated to helping international students achieve their academic and career goals. EduCo manages and operates private colleges and works with public and not-for-profit universities in growing the student community and the creation of specialised on-campus pathway programs in Australia, Canada, Ireland and the United States.

EduCo conducts academic courses on behalf of Southern Cross University at Sydney, Melbourne and Perth.

Position Purpose

The Admissions Officer is primarily responsible for the assessment of new applications for all international students to Southern Cross University Sydney and Melbourne campuses. The Admissions Officer will need to understand the educational systems of the countries which source international students to Southern Cross University. The role also has the responsibility for dealing with student/agent enquiries.

This position is based on the SCU Melbourne campus. The Admissions Officer, as part of the campus team contributes towards a friendly, student focused environment. All duties are performed under the supervision of the General Manager – Admissions for Uni Partnerships and in line with the Southern Cross University Policies and Procedures.

Key Tasks

  • Assessment of all International applications for admission for both Undergraduate and Postgraduate Applications
  • Maintain up to date knowledge with changes in relation to international qualifications, education systems and institutions credentials
  • Provide a customer focused quality evaluation and advisory service to prospective students, agents and the EduCo Marketing division, generally on all aspects of the University’s admission requirements, policies, procedures and entry pathways
  • Prepare offer letters within the required turnaround time.
  • Process all new student acceptances including, the creation of eCoE
  • Assess the GTE requirements for a student application in accordance with the university guidelines.
  • Respond to inquiries in the Southern Cross University CRM
  • Be accountable for data integrity of student records in the CRM, Student One and any other systems.
  • Provide support and assist the Student Services Team on campus regarding students` enquiries.
  • Assist and /or follow the instructions of the reporting manager as required.

Qualifications

  • A bachelor degree with relevant experience and knowledge within tertiary admissions.

Skills and experience 

  • At least 2 years’ experience preferably working in tertiary admissions or in the education sector
  • Familiar with the use of technical reference material such as NOOSR and with the organisations that provide guidelines for the assessment of overseas qualifications. Incumbent must have proven ability or experience interpreting University admissions policy and procedure.
  • Broad knowledge of Australian educational systems and frameworks, visa regulations, ESOS and National Code.
  • Highly developed interpersonal and written communication skills.
  • Good problem solving skills and the ability to handle more than one priority.
  • Ability to work both autonomously and as part of a team in a high volume-fast pace environment.
  • Ability to empathise and communicate with international students including those from diverse cultural backgrounds
  • Experience with student administration systems and CRMs and/or the ability to adapt and learn new IT systems.
  • Ability to accept and respond to change positively
  • Eligibility to work in Australia.

If these sounds like the opportunity that you have been looking for please click the link below to submit your application.

*Please note that due to the large volume of applications only suitable applicants will be contacted.

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Employment Type: Full Time
Location: Melbourne CBD & Inner Suburbs
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Academic Teachers - Southern Cross University

In partnership with EduCo International Group, Southern Cross University (SCU) is a vibrant, contemporary Australian university with beautiful campuses at the Gold Coast, Lismore, Coffs Harbour, Melbourne and Sydney.The university offers undergraduate and postgraduate programs in an inspiring and supportive learning environment. The University has a strong student focus and takes pride in the quality of its academics, many of whom are recognised as leaders in their fields.

Casual/Vacation
Sydney CBD, Inner West & Eastern Suburbs

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  • Sydney CBD roles available

Company Overview 

EduCo International Group is a leading global provider of education services with a focus on the education of international students in English speaking destinations. With an expanding campus network in Australia, Canada, the United States and Ireland, EduCo’s institutions cater to a broad range of students with course offerings across the Higher Education, Pathway and Vocational sectors.  EduCo’s institutions include wholly owned private colleges, partnerships with Public institutions and on-campus pathway programs with top ranked Universities.

SOUTHERN CROSS UNIVERSITY

In partnership with EduCo International Group, Southern Cross University (SCU) is a vibrant, contemporary Australian university with beautiful campuses at the Gold Coast, Lismore, Coffs Harbour, Melbourne and Sydney.

The university offers undergraduate and postgraduate programs in an inspiring and supportive learning environment. The University has a strong student focus and takes pride in the quality of its academics, many of whom are recognised as leaders in their fields.

Disciplines:

  • Accounting and Finance
  • Information Technology
  • Management and International Business

Position Description:

  • Deliver lectures and tutorials in a relevant academic discipline (see above) to international students completing Diploma, Bachelor and Masters courses at SCU Sydney.
  • Develop teaching strategies to improve academic performance at the campus within the relevant discipline.
  • Provide one on one academic support to students within the relevant academic discipline.
  • Work with other campus teaching staff to improve course designs and teaching materials.

Essential Criteria:

  • A Masters Degree in a relevant academic discipline (see above)
  • At least two years experience teaching Bachelor and Masters level courses in a relevant discipline (see above) to international students at an Australian university- Only applicants with strong teaching evaluations from students and academic staff will be considered.
  • An in depth understanding of and track record developing learning strategies for non native English speaking students.
  • A willingness to work with other teaching staff to improve academic performance.

Highly Desired Criteria:

  • A PhD in the appropriate academic discipline
  • Corporate experience in the relevant discipline area.

If you feel you are ready to take on your next teaching opportunity, please submit your resume and cover letter addressing the key criteria above.

*Please note that due to the high volume of applications only successful applicants will be contacted.

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Employment Type: Casual/Vacation
Location: Sydney CBD, Inner West & Eastern Suburbs
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Pathway Programmes Manager - EduCo in Ireland

Are you looking for a role that allows you to work in a global organisation in a solid growth phase, with talented individuals and opportunities to develop and grow with the organisation? We have an exciting opportunity for an energetic and results focused individual to join our team in Ireland.

St. Stephen's Green, Dublin, ireland

Pathway Programmes Manager - EduCo in Ireland close

In this role, you will ensure the efficient operation of the pathway programmes within EduCo’s partner universities. The Programme Manager is responsible for the operational management of the Pathway Programmes in addition to ensuring the well-being and academic progress of EduCo students.

Responsibilities and Duties

Operational Management: Timetabling, maintaining student data in relation to attendance, academic performance, continuous assessment etc.; attending the weekly coordination meetings with the university or universities and other meetings, as required; ensuring that all Foundation Programme policies and procedures are adhered to; monitoring student participation; submitting teacher/tutor hours to payroll; monitoring class size; ongoing evaluation and assessment of all training content, including assessments and course delivery plans within the study area; regular reporting to Senior VP EduCo Ireland on key student and academic quality metrics.

Teaching and Curriculum: Delivering elements of the Foundation Programme curriculum. Working with the Academic Leads of EduCo’s partner institutions to ensure appropriate quality standards are implemented and adhered to. Ensuring that the design, delivery and assessment of the Pathway programmes are at international best practice standards.

Student Support: Providing practical support to EduCo students such as, where necessary, assisting them to open bank accounts, apply for visas/GNIB cards, reserve student accommodation; Ensuring that all students comply with GNIB requirements with respect to attendance; Undertaking mentoring duties and supporting students on an individual basis through academic or personal difficulties, as required; providing timely feedback to students; assisting students to integrate into Irish life; organising and participating in and extra-curricular activities, such as outings, social activities and sporting events from time to time; sensitivity to the different cultural backgrounds of our international student base.

Liaison with Foundation Programme Teachers: on-going liaison with teachers regarding timetables, student progress and results and to ensure that the students are making satisfactory academic progress; communicating with teachers regarding academic staff meetings; regularly review staff to ensure standards are being consistently met; maintaining emergency teacher roster; sourcing of staff to fulfil teaching duties, ensuring that they are properly trained and engaged in ongoing development; engage in quality assurance and continuous improvement activities; support and encourage staff training and development; maintaining academic resources and support availability to EduCo staff; work closely with other EduCo and university staff to ensure best practice delivery and consistency of teaching standards.

Admissions Management: Liaise with the International Office Admissions team at partner universities and EduCo teams regarding the assessment of international applications for admission for both Undergraduate and Postgraduate Applications. Provide a customer focused, quality evaluation and advisory service to prospective and current students, agents and the EduCo Sales and Marketing staff, generally on all aspects of our partner universities’ admission requirements, policies, procedures and entry pathways. As appropriate, support the International Offices of our partner universities to process applications, prepare offer letter and other communication within the required turnaround time. Respond to inquiries from EduCo staff pertaining to admissions and student experience at our partner universities. Coordinate the conversion process by preparing regular pipeline reports and liaising with offshore teams. Be accountable for data integrity of student records in Salesforce, PAC and any other systems.

Additional Duties: Representing the best interests of EduCo at all times; undergoing programmes of training and development as may be required from time to time, and performing such other duties as may be required from time to time.

Qualifications and Skills

Required

Hold a primary degree

Possess an effective communication style appropriate to international students, their age and prior knowledge

Be a team player willing to show flexibility in relation to working commitments

Excellent organisational and interpersonal skills.

Eligibility to work in Ireland

Desirable

Postgraduate qualification

Experience of working with international students in a similar role in either an English Language School or within an Irish and/or international higher education institute

At least 5 years full-time experience in an equivalent environment

Demonstrated excellence in teaching adults across various levels, especially in General English courses

Commitment to quality in lesson planning and delivery, and assessing students’ learning

Experience in planning timetables and rostering staff desirable

Coaching and mentoring experience desirable.

Location and Salary

You will spend your time between three locations: Our head office on St Stephen’s Green, Dublin 2 and the campuses of our two partner institutions, Dublin City University and Maynooth University.

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Employment Type:
Location: St. Stephen's Green, Dublin, ireland
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Teaching Opportunities - EduCo in Ireland

Are you looking for casual or sessional teaching opportunities that allow you to work in a global organisation in a solid growth phase, with talented individuals and opportunities to develop and grow with the organisation? We have an exciting opportunity for energetic and results focused individuals to join our team in Ireland.

Casual
Dublin, Ireland

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EduCo in Ireland is part of EduCo International, a diversified, post-secondary education company dedicated to helping international students achieve their academic and career goals. EduCo manages and operates private colleges and works with public and not-for-profit universities in Australia, Canada, Ireland and the United States.

EduCo launched in Ireland in 2017. Our first partnerships are with Dublin City University (DCU) and Maynooth University (MU). In collaboration with both institutions, we have launched on-campus University Pathway programmes for undergraduate and postgraduate students.

Key Responsibilities include:

Deliver lectures and tutorials in a relevant academic discipline (see below) to international students

Develop lesson plans, course materials, and assessments based on the relevant schemes of work

Develop teaching strategies to improve academic performance at the campus within the relevant discipline

Provide one on one academic support to students within the relevant academic discipline

Monitor the performance of students and develop solutions to address any related performance issues

Work with other staff to improve course designs and teaching materials.

We currently have casual teaching opportunities on hourly rates for teachers of:

Foundation leading to undergraduate programmes:

Maths / Advanced Maths

Introduction to Accounting and Finance

Enterprise and Innovation

Science

International Communication

Study Skills & Critical Thinking

Introduction to Business & Economics

Enterprise and Innovation

Fundamentals of Computing Science & Software Development

Foundation leading to postgraduate programmes:

Quantitative Reasoning

Academic Enquiry

Research Methods

Intercultural Communication

Developing a Research Proposal

The successful candidate will possess the following:

An in-depth understanding of and track record developing, learning strategies for non-native English speaking students.

Current knowledge and skills in teaching, learning and assessment

A Degree in a relevant academic discipline (see above)

Excellent interpersonal and communication skills.

Highly developed organisational and time management skills

Eligibility to work in Ireland.

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Employment Type: Casual
Location: Dublin, Ireland
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Casual Teachers - Southern Cross University

As a Casual Teacher, you will be accountable for the provision of professional teaching and academic expertise across all aspects of delivery. In addition to your interaction with the SCU Unit Assessors, your duties also require your close liaison with the Melbourne Campus Academic Manager, reporting academic performance of your class and the status of the students’ learning including their level of focusing on excellence in learner support, resource development and educational administration.

Casual
Melbourne Campus

Casual Teachers - Southern Cross University close

Purpose:
As a Casual Teacher, you will be accountable for the provision of professional teaching and academic
expertise across all aspects of delivery. In addition to your interaction with the SCU Unit Assessors, your
duties also require your close liaison with the Melbourne Campus Academic Manager, reporting academic
performance of your class and the status of the students’ learning including their level of focusing on
excellence in learner support, resource development and educational administration.

Key Responsibilities & Accountabilities:

  • Deliver tutorial sessions based on Flipped Learning Model that engage learners and meet their
    needs and learning styles (including blended learning options and mobile technologies).
  • Implement a continuous improvement approach to the quality of teaching and learning that
    enables a safe and supportive learning environment for diverse learners and enhances the student
    experience by improving engagement and encouraging success.
  • Implement Student Support and Intervention strategies as required.

1. Management

  • Organisational Behaviour (Postgraduate Level)
  • Managing Organisation (Undergraduate Level)
  • Human Resource Management (Postgraduate Level)
  • Strategic Management (Undergraduate Level)
  • Competitive Strategy (Undergraduate Level)
  • Understanding Business Environment (Undergraduate Level)
  • Leading and Management of People (Undergraduate Level)
  • International/ Global Business (Undergraduate and Postgraduate Levels.

2. Accounting and finance

  • Advanced Management Accounting (Undergraduate Level)
  • Finance (Postgraduate Level)
  • Economics for Decision Making (Undergraduate Level)
  • Financial Accounting (Undergraduate Level)
  • Accounting and Finance for Business (Undergraduate and Postgraduate Levels)

3. Information Technology/ Information Systems (Undergraduate Level Only).

  • Cybersecurity
  • Managing Organisations
  • Web Development
  • Systems Analysis and Design
  • Programming
  • Data Communications and Networks
  • Database Systems
  • Object Oriented Programming
  • Programming Mobile Systems
  • Cloud Systems Development
  • Managing Software Development
  • ACC73002 – Business Analytics and Big Data
  • CMP73001 – Cybersecurity Management
  • CSC73002 – Network Management
  • Computing Projects
  • Electronic Commerce
  • Business Analytics and Big Data

4. Marketing

  • All Areas (All Levels)

5. Business and Commerce (Including Business Law)

  • Applied Ethics and Sustainability (Undergraduate Level)
  • Business Language and writing (Undergraduate Level)
  • Business Communication (Undergraduate Level)
  • Business Mathematics (Undergraduate Level)
  • Quantitative Methods (Undergraduate Level)
  • Business Statistics (Undergraduate Level)
  • Communication in Organisation / Management Communication Undergraduate and Postgraduate Levels)

About You:
You are highly motivated, collaborative and flexible, with excellent communication and relationship skills.
You will have relevant qualification(s) and capabilities as per following:

  • You have the right to live and work in Australia.
  • A terminal degree in your area of teaching is preferred. A Master’s degree is an acceptable
    substitute with at least 5 years of working experience at a managerial position in the area of your
    teaching expertise.
  • Certificate in Training and Assessment (preferred) or a significant length of teaching at an
    Australian or reputable international tertiary education service provider.
  • A proven track record in the design and delivery of up to-date and engaging programs, learning
    materials and teaching delivery plans, in a learning environment that motivates and guides
    students to optimise their learning outcomes.
  • Registration with relevant professional association/s (as required for the specific discipline).
  • A valid Victorian Working with Children Check or a receipt of a recent application.

How to Apply
Applications should include:

  • a covering letter
  • curriculum vitae
  • contact details of three (3) referees
  • Teaching Scores / Student Feedback from past teaching roles

All applicants require:

  • verification of unrestricted work rights in Australia, e.g. citizenship, passport or birth certificate (A certified copy preferred)
  • certified copies of qualifications

If you have any questions regarding these positions or require further information, please contact; infomelbourne@scu.edu.au

Please note that due to high volume of applications, only successful applicants will be contacted. Thank you

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Employment Type: Casual
Location: Melbourne Campus
Closing date:

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Regional Marketing Manager Role - Indonesia

The overall purpose of the role is to increase the volume, quality and diversity of EduCo students in line with budgets. This will be achieved through:1. Effective management of recruitment agent relationships (40% time fraction) 2. Organisation of and participation in marketing and promotional activities (15% time fraction) 3. Liaison with students and other clients (15% time fraction) 4. Manage feeder institution relationships (20% time fraction) 5. Market Research, Reporting, Administration & Compliance (10% time fraction)

Regional Marketing Manager Role - Indonesia close

The overall purpose of the role is to increase the volume, quality and diversity of EduCo students in line with budgets. This will be achieved through:

1. Effective management of recruitment agent relationships (40% time fraction)
2. Organisation of and participation in marketing and promotional activities (15% time fraction)
3. Liaison with students and other clients (15% time fraction)
4. Manage feeder institution relationships (20% time fraction)
5. Market Research, Reporting, Administration & Compliance (10% time fraction)

 

1. AGENT RELATIONSHIP MANAGEMENT

  • Maintain excellent relationships with current EduCo recruitment agents within Region of Responsibility
  • Provide ongoing training, product information and relevant EduCo promotions for agents, in line with tiering system and counsellor incentive programs
  • Research, analyse and recommend new agency agreements for signing
  • Monitor agent and student feedback and report to EduCo to assist product and service development
  • Provide agents with training and ongoing marketing support for new products and destinations launched by EduCo International Group

2. MARKETING AND PROMOTION

  • Research and prepare annual Regional Marketing Plans and Expenditure budgets
  • Organise EduCo participation in agent, Government and EduCo-focused promotional events including seminars, interview sessions and exhibitions
  • Negotiate investment in sales and marketing activities in line with marketing support guidelines
  • Attend and represent EduCo at industry networking functions
  • Research and report on the effectiveness of marketing and promotional campaigns
  • Manage translation of EduCo marketing materials including print and web

3. CLIENT LIAISON

  • Liaise with clients (agents and students) regularly through the sales cycle to maximise conversion rates from enquiry to application, acceptance and commencement
  • Run reports on outstanding applications and contact students and agents via email or phone to progress the sale
  • Manage regional involvement in social media campaigns
  • Maintain relationships with relevant Government organisations including embassies, trade and visa officials

4. MANAGE FEEDER INSTITUTION RELATIONSHIPS

  • Research and identify institutions with a potential to supply students into EduCo institutions
  • Initiate and maintain active relationships with feeders
  • Initiate recruitment programs such as scholarship arrangements, articulation agreements and ongoing promotional activities with feeders

5. RESEARCH, REPORTING, ADMINISTRATION & COMPLIANCE

  • Compile regular agent and student recruitment reports to monitor student numbers against targets
  • Gather feedback on market conditions including competitors, industry trends and opportunities for EduCo to increase recruitment
  • Manage regional marketing budgets and accurately report expenditures
  • Prepare regular reports detailing ROI from sales activities
  • Ensure agents comply with all regulatory requirements and have access to appropriate information for them to maintain compliance
  • Ensure all marketing and promotional activities conducted by EduCo are ethical and comply with all relevant legislation

POSITION KPIs

  • Number of active agents
  • Productivity of agents
  • Number of active feeder institutions
  • Number of student applications
  • Number of student commencements
  • Expenditure in line with budget

QUALIFICATIONS

  • Relevant Diploma/ Degree in Business or Marketing

ATTRIBUTES AND EXPERIENCE

  • 3-5 years demonstrated successful sales experience in the education industry
  • Existing networks of education recruitment agencies and feeder institutions
  • Knowledge of international education processes, government regulations and procedures relating to recruitment of international students
  • Highly driven, self-motivated performer with demonstrated capacity to meet and exceed sales targets
  • High-level communication and interpersonal skills
  • Well-developed ability to initiate and manage business relationships across cultures
  • Ability to work towards targets and prepare budgets, sales plans and performance reports
  • Ability to research, interpret and prepare reports and plans based on market data
  • Familiarity with a range of software packages, including PowerPoint, database and spreadsheets
  • Ability to undertake frequent local and international travel
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Regional Marketing Manager, Mexico

The position of Regional Marketing Manager offers the opportunity for an experienced sales and marketing professional to build their career with an exciting global group. The Marketing Manager will build and manage the Mexican market to drive recruitment into existing EduCo destinations, be responsible for managing marketing relationships with EduCo’s institutions and for strategic oversight of new product launches across the Mexican market.

Full Time
Mexico: Mexico City, Guadalajara, Monterrey

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POSITION PURPOSE 

The overall purpose of the role is to increase the volume, quality and diversity of EduCo students in line with budgets. This will be achieved through: 

  1. Effective management of recruitment agent relationships (40% time fraction) 
  2. Organisation of and participation in marketing and promotional activities (20% time fraction) 
  3. Liaison with students and other clients (10% time fraction) 
  4. Manage feeder institution relationships (10% time fraction) 
  5. Market research, reporting, administration & compliance (10% time fraction) 
  6. Effective management of digital marketing strategies (10% time fraction)

1. AGENT RELATIONSHIP MANAGEMENT

  • Maintain excellent relationships with current EduCo recruitment agents within one’s Region of Responsibility 
  • Provide ongoing training, product information and relevant EduCo promotions for agents, in line with tiering system and counsellor incentive programs 
  • Research, analyse and recommend new agency agreements for signing  
  • Monitor agent and student feedback as well as report to EduCo to assist product and service development 
  • Provide agents with training and ongoing marketing support for new products and destinations launched by EduCo International Group. 

 2. MARKETING AND PROMOTION

  • Research and prepare annual regional marketing plans and expenditure budgets 
  • Organise EduCo participation in agent, government, feeder events and EduCo-focused promotional events including seminars, interview sessions and exhibitions 
  • Negotiate investment in sales and marketing activities in line with marketing support guidelines 
  • Attend and represent EduCo at industry networking functions  
  • Research and report on the effectiveness of marketing and promotional campaigns 
  • Manage translation of EduCo marketing materials including print and web. 

 3. CLIENT LIAISON

  • Liaise with clients (agents, parents, feeders and students) regularly through the sales cycle to maximise conversion rates from enquiry to application, acceptance and commencement 
  • Run reports on outstanding applications and contact students, feeders and agents via email, phone to progress the sale 
  • Manage regional involvement in social media campaigns 
  • Maintain relationships with relevant government organisations including embassies, trade commissions and visa officers. 

 4. MANAGE FEEDER INSTITUTION RELATIONSHIPS

  • Research and identify institutions with the potential to supply students into EduCo institutions 
  • Initiate and maintain active relationships with feeders 
  • Initiate recruitment programs such as scholarship arrangements, articulation agreements and ongoing promotional activities with feeders. 

 5. RESEARCH, REPORTING, ADMINISTRATION & COMPLIANCE

  • Compile regular agent and student recruitment reports to monitor student numbers against targets 
  • Gather feedback on market conditions including competitors, industry trends and opportunities for EduCo to increase recruitment 
  • Manage the regional marketing budget and accurately report expenditures 
  • Prepare regular reports detailing ROI from sales activities 
  • Ensure agents comply with all regulatory requirements and have access to appropriate information for them to maintain compliance 
  • Ensure all marketing and promotional activities conducted by EduCo are ethical and comply with all relevant local, international and company-wide legislation/policy.  

 6. DIGITAL MARKETING MANAGEMENT  

  • Research and report on the effectiveness of marketing and promotional campaigns 
  • Identify digital avenues for the promotion of EduCo’s programs and agents 
  • Develop and position EduCo partner providers in the Mexican market. 

POSITION KPIs 

  • Number of active agents 
  • Productivity of agents 
  • Number of active feeder institutions 
  • Number of student applications 
  • Number of student commencements 
  • Expenditure in line with budget 
  • Number of account plans created 
  • Number of marketing activities 
  • Number of signed contracts  
  • Diversity in the pool of applications (by study destination and source) 

QUALIFICATIONS 

  • Relevant Diploma/ Degree in Business or Marketing. 

ATTRIBUTES AND EXPERIENCE 

  • 3-5 years demonstrated successful sales experience in the education industry 
  • Existing networks of education recruitment agencies and feeder institutions 
  • Knowledge of international education processes for Australia, Canada, Ireland and the United States; government regulations and procedures relating to recruitment of international students e.g. agency operation, visa process, regulatory framework   
  • Highly-driven, self-motivated performer with a demonstrated capacity to meet and exceed sales targets 
  • High-level communication and interpersonal skills 
  • Well-developed ability to initiate and manage business relationships across culture 
  • Ability to work towards targets and prepare budgets, sales plans and performance reports 
  • Ability to research, interpret and prepare reports and plans based on market data 
  • Familiarity with a range of software packages, including PowerPoint, database and spreadsheets 
  • Ability to undertake frequent local and international travel 
  • Ability to work remotely and independently and to achieve sales under this modality 
  • Fully bilingual: Spanish – English 
  • Ability to work on the development of digital marketing strategies. 

For more information or any enquiries about the position, please email David Arango: david.arango@educoglobal.com. 

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Employment Type: Full Time
Location: Mexico: Mexico City, Guadalajara, Monterrey
Closing date:

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International Student Services Officer – Southern Cross University

The International Student Services Officer reports to the Campus Manager and is responsible for providing the necessary administrative tasks relating to the effective management of the Melbourne campus. This role will provide international student-focused administration assistance and support to the Campus Manager and requires liaising with students, student sponsors, and relevant government agencies. This position promotes awareness and compliance regarding the relevant University policies as well as government legislation regarding international students, namely the Education Service for Overseas Students (ESOS) Act 2000.

Melbourne

International Student Services Officer – Southern Cross University close

International Student Services Officer – Southern Cross University 

Company Overview: 

Southern Cross University’s (SCU) branch campuses in Sydney, Melbourne and Perth offer international students the opportunity to study at one of Australia’s highly-ranked and innovative public universities in three of Australia’s most popular international student destinations. Young, progressive and connected, SCU offers undergraduate and postgraduate programs in accounting, business administration and information technology with a strong focus on producing career-ready graduates. 

The Southern Cross University branch campuses are part of EduCo International Group, a diversified, post-secondary education company dedicated to helping international students achieve their academic and career goals. EduCo manages and operates private colleges and works with public and not- for – profit universities in growing the student community and the creation of specialised on-campus pathway programs in Australia, Canada, Ireland and the United States. EduCo conducts academic courses on behalf of Southern Cross University at Sydney, Melbourne and Perth. 

Primary Purpose:   

The International Student Services Officer reports to the Campus Manager and is responsible for providing the necessary administrative tasks relating to the effective management of the Melbourne campus. This role will provide international student-focused administration assistance and support to the Campus Manager and requires liaising with students, student sponsors, and relevant government agencies. This position promotes awareness and compliance regarding the relevant University policies as well as government legislation regarding international students, namely the Education Service for Overseas Students (ESOS) Act 2000.   

Key Responsibilities & Accountabilities:   

  • Deliver administrative support pertaining to a range of international student services including, but not limited to; student letters, withdrawals, course transfers, leave of absence, course change and release letter applications. 
  • Enter and update data into PRISMS and Student One. 
  • Provide student-facing advice and referral service to international students around a range of student administrative issues. 
  • Manage student queries and requests from the CRM. 
  • Assist the Campus Manager with student timetabling and operational duties of the Melbourne campus.  
  • Prepare and manage student documentation and information as required. 
  • Assist with the coordination of exam sessions at the Melbourne campus. 
  • Assist with the coordination and implementation of Orientation. 
  • Assist the Student Services Adviser and Student Services Team when required. 
  • Liaise with SCU staff to enhance the student experience. 
  • Assist with Study Plans where ad-hoc duties are required. 

 

Qualifications, Experience & Technical Skills:   

  • Tertiary degree  
  • Experience in a student facing higher education environment, or an equivalent combination of education, training and/or relevant experience 
  • Experience using CRM, PRISMs and Learning Management Systems in a university context 
  • A relevant tertiary qualification and 2 to 3 years’ experience providing support to tertiary students from other cultures, or equivalent 
  • Sensitivity to and empathy with the needs of people from different cultural backgrounds 
  • Knowledge of Australian government regulations pertaining to international students 
  • Demonstrated ability to take a client-centred approach to negotiation and problem solving, and use initiative 
  • High-level interpersonal skills with the ability to communicate effectively with individuals and groups from a range of cultural and linguistic backgrounds 
  • Excellent organisational skills and a demonstrated ability to work both independently and as part of a team 
  • Proven ability to prioritise workload and to work in a high-pressure environment 
  • Computing skills including experience using word-processing, spreadsheet and database software 
  • Willingness to work outside of normal business hours  
  • A commitment to equity and cultural diversity within the workplace 
  • A capacity for adaptability and flexibility in a rapidly-changing environment. 

 

If you are looking for an exciting role as an International Student Services Officer in our Melbourne Campus, please submit your resume and cover letter as soon as possible. Please note that due to the high volume of applications, only successful candidates will be contacted. Thank you. 

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CIC HED Regional Recruitment Manager

The primary purpose of this role is to meet the student recruitment budgets for CIC Higher Education courses. Student Recruitment is a primary area of emphasis for CIC, and the team, based at the Melbourne campus, is a key driver of CIC’s success. The overall purpose of the role is to increase the volume, quality and diversity of students at the CIC Melbourne Campus, in line with targets.

Melbourne

CIC HED Regional Recruitment Manager close

Cambridge International College (CIC) Higher Education  

Cambridge International College (CIC) Higher Education is a specialist higher education provider in Melbourne offering undergraduate business degrees in accounting, marketing and management for international students. CIC Higher Education provides specialised teaching and support services tailored to the needs of international students. The College’s multicultural and inclusive environment provides students with the appropriate venue to integrate and get to know Australia along with other cultures while the staff’s experience helps international students adjust to the Australian educational system. 

CIC aims to develop students through a theoretical and integrated hands-on approach to learning that will see them expand their practical and professional skills and help them succeed in an increasingly connected and competitive global market. 

CIC Higher Education is part of EduCo International, a diversified, post-secondary education company dedicated to helping international students achieve their academic and career goals. EduCo manages and operates private colleges and works with public and not-for-profit universities in growing the student community and the creation of specialised on-campus pathway programs in Australia, Canada, Ireland and the United States. 

Primary Purpose: 

The primary purpose of this role is to meet the student recruitment budgets for CIC Higher Education courses. Student Recruitment is a primary area of emphasis for CIC, and the team, based at the Melbourne campus, is a key driver of CIC’s success. The overall purpose of the role is to increase the volume, quality and diversity of students at the CIC Melbourne Campus, in line with targets.     

Key Responsibilities & Accountabilities:     

  • Effective management of agent network and recruitment of onshore students for CIC HED 
  • Business Development with key recruitment agencies in one’s area of responsibility 
  • Research and establishment of regional marketing and account management plans including sales targets and activity plans 
  • Business development with feeder institutions 
  • Research, planning and reporting responsibility 

1. STUDENT RECRUITMENT AND AGENT MANAGEMENT 

  • Achieve the target number of applications, deposits and student commencements 
  • Manage and provide ongoing training to CIC onshore agents. 
  • Maintain excellent relationships with current CIC recruitment agents within one’s Region of Responsibility 
  • Provide ongoing training, product information and relevant promotions for agents 
  • Research, analyse and recommend new agency agreements for signing 
  • Monitor agent and student feedback 
  • Provide agents with training and ongoing marketing support for new products 
  • Identify and develop relationships with feeder institutions including English language schools, career colleges, high schools and other providers 
  • Interdepartmental interaction with the organisation, day-to-day interaction with key internal personnel to report and discuss operational issues & attend campus meetings as required 

 2. CLIENT LIAISON 

  • Liaise with Sales Staff & agents regularly through the sales cycle to maximise conversion rates from enquiry, application, acceptance and commencement 
  • Run reports on outstanding applications and contact students and agents via email, phone to progress the sale 
  • Manage the Student Conversion process 
  • Manage regional involvement in social media campaigns 

 3. RESEARCH, REPORTING, ADMINISTRATION & COMPLIANCE 

  • Compile regular agent and student recruitment reports to monitor student numbers against targets 
  • Gather feedback on market conditions including competitors, industry trends and opportunities for CIC to increase recruitment in Higher Education 
  • Prepare regular reports detailing ROI from sales activities 
  • Ensure agents comply with all regulatory requirements and have access to appropriate information for them to maintain compliance 

 4. COORDINATE SALES & MARKETING 

  • Perform competitor analysis 
  • Create recruitment plans for CIC Higher Education and onshore subcontinent market 
  • Maintain accurate statistics on recruitment including pipeline, LOFs, LOAs, commencements, duration and nationality breakdown 
  • Report on the conversion process and constantly adjust for improvements 

5. CONTRIBUTION TO CIC CORPORATE VALUES & CULTURE 

  • Display excellent teamwork 
  • Model and display behaviour in line with corporate values 
  • Develop as an informed industry participant 

Qualifications, Experience & Technical Skills:           

  • Relevant Diploma/Degree in Business or Marketing 
  • Experience in sales and channel partner management 
  • Experience in dealing with subcontinent international students and recruitment agencies’ add-on value 
  • A proven track record of success achieving sales budgets through non-exclusive channel sales  
  • Experience in developing a high-performing sales and account management team    

Individual Capabilities/Competencies:   

  • Results-focused and -driven 
  • Strong communicator 
  • Well-developed negotiation skills 
  • Well-developed business relationship skills 
  • Well-developed cross-cultural skills 

If you are looking for an exciting and challenging role as a Regional Recruitment Manager in our Melbourne Campus, please submit your resume and cover letter as soon as possible. Please note that due to the high volume of applications, only successful candidates will be contacted. Thank you. 

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VET Administration Officer/Student Services – Strathfield College

The primary purpose of the Administration/Student Services Officer is to assist with and coordinate various administrative functions within the VET (Vocational) faculty.

Melbourne

VET Administration Officer/Student Services – Strathfield College close

Company Overview:    

Strathfield College places and emphasizes on helping international students with more practical skills as a vocational education and training (VET) provider. Strathfield’s focus is on developing the students’ job skills and competencies in a friendly, close-knit environment. Strathfield provides many opportunities to socialise and explore Australia through year-round student activities. Strathfield operates from two central locations in Sydney and Melbourne and offers programs in accounting, business administration, marketing & communication, leadership & management, information technology and hospitality. The college began operating in Sydney in 2006 and opened the Melbourne campus in 2016. 

 Strathfield College is part of EduCo International, a diversified, post-secondary education company dedicated to helping international students achieve their academic and career goals. EduCo manages and operates private colleges and works with public and not-for-profit universities in growing the student community as well as in creating specialised on-campus pathway programs in Australia, Canada, Ireland and the United States. 

 Primary Purpose: 

The primary purpose of the Administration/Student Services Officer is to assist with and coordinate various administrative functions within the VET (Vocational) faculty. 

Key Responsibilities & Accountabilities: 

  • Provide Assistance to  the Director of Studies and/or the Assistant Director of Studies –with capable and timely support for the management of  all student and staff administrative needs 
  • Ensure that the faculty office is managed and maintained in a professional manner    
  • Provide follow-ups with student enquiries and student documentation  
  • Manage the attendance monitoring process 
  • Assist with monitoring the academic process  
  • Provide the preparation and management of all student information and communication projects (e.g. student events, orientation, enrolment, timetables, results, graduation and appeals)  
  • Ensure that the preparation of final documentation for students is completed in an accurate and timely manner  
  • Ensure the updates of the databases are maintained as required particularly in entering results and enrolments  
  • Provide all students with student cards and campus information on enrolment 
  • Ensure that all students’ contact details are updated and correct 
  • Ensure that all students have valid USI’s  
  • Assist with other general duties as assigned by the Director of Studies 
  • Assist, as part of a team, in undertaking one-off/scheduled administrative projects and support 
  • Maintenance of student IT access (IT lab, Moodle and student mail access) 

Qualifications, Experience & Technical Skills:   

  • Tertiary qualification (in the field of Administration) 
  • Good working knowledge of the Microsoft Office suite and competence in working with databases   
  • Experience in delivering quality customer service 
  • Experience in the Vocational Sector is an advantage 
  • Experience with Moodle is an advantage 
  • A minimum of 2 years of experience in an administrative role is preferred 

Key Skills and Attributes 

  • A willingness to learn 
  • Shows initiative 
  • Is a team player 
  • Has a strong work ethic 
  • Highly organised 
  • Thrives on multitasking 

If you are looking for an exciting role as a VET Administration Officer in our Melbourne Campus, please submit your resume and cover letter addressing the key selection criteria. Please note that due to the high volume of applications, only successful candidates will be contacted. Thank you. 

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Learning Advisor - Strathfield College

The primary purpose of the Learning Advisor is to monitor student progress, to identify and mentor students identified as “at risk” (i.e., not making satisfactory academic progress), as well as to develop and implement programs/workshops to improve students' academic literacies. The Leaning Advisor also works with and mentors the Student Representative Committee, assists with student internships and assists Student Services with on-campus events. The Learning Advisor also works with academic staff to plan and deliver resources to meet academic literacy needs within the Faculty of VET.

Sydney

Learning Advisor - Strathfield College close

Strathfield College places an emphasis on helping international students with more practical skills as a vocational education and training (VET) provider. Strathfield’s focus is on developing the students’ job skills and competencies in a friendly, close-knit environment. Strathfield provides many opportunities to socialise and explore Australia through year-round student activities. Strathfield operates from two central locations in Sydney and Melbourne and offers programs in accounting, business administration, marketing & communication, leadership & management, information technology and hospitality. The College began operating in Sydney in 2006 and opened the Melbourne campus in 2016. 

Strathfield College is part of EduCo International, a diversified, post-secondary education company dedicated to helping international students achieve their academic and career goals. EduCo manages and operates private colleges and works with public and not-for-profit universities in growing the student community and in creating specialised on-campus pathway programs in Australia, Canada, Ireland and the United States. 

The primary purpose  

The primary purpose of the Learning Advisor is to monitor student progress, to identify and mentor students identified as “at risk” (i.e., not making satisfactory academic progress), as well as to develop and implement programs/workshops to improve students’ academic literacies. The Leaning Advisor also works with and mentors the Student Representative Committee, assists with student internships and assists Student Services with on-campus events. The Learning Advisor also works with academic staff to plan and deliver resources to meet academic literacy needs within the Faculty of VET. 

Key Responsibilities & Accountabilities:   

  • Ensure that student progress is monitored and identify students at risk [not making satisfactory academic progress]  
  • Ensure that records of student progress and intervention procedures implemented are maintained 
  • Develop and implement strategies which motivate and encourage students to cultivate and maintain effective study habits. 
  • Ensure that, in collaboration with the Director of Studies and/or academic teaching staff, students identified as “at risk” are mentored. 
  • Ensure that, in collaboration with the Director of Studies and/or academic teaching staff, resources and appropriate strategies for enabling academic literacies are identified, developed and implemented.  
  • Ensure that, in collaboration with the Director of Studies and/or academic teaching staff, new teaching and learning strategies are developed and implemented to enable targeted academic student responses.  
  • Ensure that, in collaboration with the academic staff, appropriate strategies for online learning are reviewed, developed and implemented. 
  • Develop, design and deliver workshops appropriate to meet identified academic literacy needs within the Faculty.  
  • Provide academic literacy consultation to students on a one-to-one basis. 
  • Provide expert advice and support on academic literacies and related matters.  
  • Provide training to student mentors.  
  • Develop, build and manage relationships with other staff members within the organisation.  
  • Provide any other duties as required and as appropriate. 

Qualifications, Experience & Technical Skills:   

  • Bachelor in Literacies or Teaching, or Teaching Diploma 
  • ESL teaching experience 
  • Experience – administration, databases, digital learning platforms (e.g. Moodle), computer tools (e.g. Microsoft Office, email) 
  • Demonstrated ability to initiate, develop and implement original teaching strategies to accommodate staff and student needs 
  • Demonstrated experience in developing and designing online language resources and/or educational training materials 
  • Demonstrated experience in identifying and addressing the changing needs of students in the College across discipline and types 
  • Experience with peer and mentor support programs 

Individual Capabilities/Competencies:                

  • Excellent verbal and written communication skills; 
  • Excellent interpersonal skills and will initiate and manage effective working relationships across a diverse group of cultures; 
  • Efficient, highly organized, enjoys multi-tasking and pays attention to detail; 
  • Enjoys and feels motivated when working autonomously and within a small team 

If you are looking for an exciting and challenging role in our Sydney Campus, please submit your resume and cover letter as soon as possible. Please note that due to the high volume of applicants, only successful candidates will be contacted. Thank you. 

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Location: Sydney
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